Aviation Business Daily

Flightdocs Launches End-to-End Solution for Rotor Ops

The rotorcraft market, and aviation in general, has seen a growing demand for modern, cloud-based software solutions that can handle the key functions within a flight department — maintenance, flight operations, and inventory management. Over the last several years, Flightdocs has been at the forefront of game-changing software solutions for maintenance and parts managers, and has made a significant impact in the way they operate every day. In working with its customer base, Flightdocs found an opportunity to extend its software into the flight operations side of a flight department and launched its latest module, Fd | Operations, in September 2019.

Fd | Operations delivers advanced tools directly into the hands of the crew, schedulers, and dispatchers and is fully integrated with Fd | Maintenance and Inventory. Key features include drag-and-drop flight scheduling, leg-based trip planning, intuitive crew management, customizable flight logs, native mobile applications, and real-time communication.

Flightdocs President Greg Heine said, “The development of Flightdocs Operations started in early 2018 in response to our customers’ requests for a fully integrated flight department management system. They loved the technology and service we provided for maintenance management and wanted a modern, mobile, real-time solution for flight ops.”

Pathfinder Aviation operates several Airbus and Bell helicopters out of four bases in Alaska and signed on with Flightdocs in 2017. The use of the Flightdocs mobile applications have allowed Pathfinder to gain better visibility into the status of its aircraft and parts, streamline communication, and eliminate redundant data entry. Jesse Kirby of Pathfinder said, “With everyone on our team having logins for Flightdocs, we can complete work in the field and everyone back at home base can see the current status of our fleet. It has really changed the way we work.”

Although it can be used as a standalone solution, the true value of Fd | Operations is the ability to link and integrate silos typically found in flight departments, specifically the maintenance and operations functions. This new approach works to eliminate inefficiencies and create real-time visibility into an operation, trips, and aircraft. From a mobile device, a pilot can report discrepancies along with pictures and video of the issue. Stakeholders are notified, and the status of the aircraft is updated. Fd | Connect communicates without the need for texts, emails, or phone calls. Keeping communication centralized and preventing details from falling through the cracks. Maintenance finds a resolution, signs off the task electronically, and returns the aircraft to service without any paper. Schedulers have real-time visibility to airworthiness status and can plan accordingly. Heine indicated that paperless operators have reported time savings of over 90%, faster turnaround times, and significant reductions in data errors.

2019 was a record year for Flightdocs, highlighted with the introduction of Fd | Operations, strong growth, and new partnerships and products with Textron Aviation, Boeing Global Services (ForeFlight and Aviall), Cirrus Aircraft, Satcom Direct, and Flight Tax Systems.

Visit Flightdocs at Booth #1413.

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